Certified/Withdrawn Clients

We maintain complete transparency regarding our certification status and client relationships. Our certified client database provides real-time information about active certifications and any withdrawn certificates, ensuring accountability and trust in our certification process.

Active Certifications:

Current certificate holders across all ISO standards
Certification validity dates and comprehensive scope
Regular surveillance audit schedules and timelines
Certificate renewal processes and requirements

Withdrawn Certificates:

Certificates withdrawn due to non-compliance issues
Voluntary certificate surrenders by organizations
Suspended certifications currently under review
Complete historical certification records

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Appeal and Complaints

TISO Certifications maintains a fair and transparent process for handling appeals and complaints. We are committed to resolving all concerns impartially and efficiently, ensuring that every client receives the highest standard of service and support throughout their certification journey.

Appeal Process:

Right to appeal all certification decisions
Independent review committee evaluation process
30-day response timeline guarantee for all appeals
No additional fees charged for the appeal process

Complaint Handling:

Confidential complaint submission system available
Thorough investigation procedures and protocols
Regular feedback and status updates provided
Comprehensive corrective action implementation

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Certification Process

Our streamlined certification process ensures efficiency while maintaining the highest standards of quality and compliance. Follow our comprehensive step-by-step approach to achieve your ISO certification with confidence and professional support throughout the entire journey.

Application Submission

Submit your comprehensive application with all required documentation and detailed scope definition for certification

Document Review

Thorough review of your management system documentation by our expert certification team

Stage 1 Audit

Initial comprehensive assessment of your management system readiness and preparation

Stage 2 Audit

Detailed on-site audit to verify implementation effectiveness and compliance requirements

Certification Decision

Independent review and final certification decision based on comprehensive audit findings

Certificate Issuance

Issue official certificate and establish ongoing surveillance audit planning schedule

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Conditions for Certification

To ensure the integrity and value of our certifications, TISO Certifications has established clear conditions and requirements that must be met and maintained throughout the certification lifecycle. These conditions ensure consistent quality and compliance across all our certified organizations.

Pre-Certification Requirements:

Implemented management system operational for minimum 3 months
Internal audit completed with comprehensive records maintained
Management review conducted and thoroughly documented
Legal compliance verification completed successfully
Documented procedures and detailed work instructions available

Post-Certification Obligations:

Annual surveillance audits are mandatory requirements
Immediate notification of all significant organizational changes
Proper use of certification marks and official logos
Maintain system effectiveness and compliance continuously
Allow unannounced audits when deemed necessary

Certification Validity & Compliance:

Three-year certification cycle with mandatory annual surveillance audits
Certificate suspension protocols for non-compliance issues
Withdrawal conditions and comprehensive appeal rights
Recertification requirements and detailed timeline schedules

Full Terms & Conditions Certification FAQ

Our ISO Certification Standards

Comprehensive certification services across multiple ISO standards to meet your organization's specific needs

Quality Management

ISO 9001 - Quality Management Systems

Environmental Management

ISO 14001 - Environmental Management Systems

Food Safety

ISO 22000, ISO/TS 22002 (PRP)

Information Security

ISO 27001, ISO 27018 (PII)

Health & Safety

ISO 45001 - Occupational Health and Safety

Energy Management

ISO 50001 - Energy Management Systems

IT Service Management

ISO 20000 - IT Service Management Systems

Medical Devices

ISO 13485 - Medical Device Quality Management

Learning Services

ISO 29990, ISO 29993 - Educational Services

Social Responsibility

ISO 26000 - Social Responsibility Guidelines

Business Continuity

ISO 22301 - Business Continuity Management

Professional ISO Certification Services