About TISO Certifications

Your Trusted Partner in Quality Excellence and Compliance Certification

Vision and Mission

Driving excellence through our commitment to quality and innovation

Our Vision

To be the leading global certification body, recognized for excellence in quality assurance and commitment to helping organizations achieve sustainable success through robust management systems and innovative certification solutions.

Our Mission

To provide responsive and client-focused certification services across India and globally, ensuring thorough understanding of business processes while implementing effective systems that enhance operational efficiency without disrupting workflows.

Global Presence

Strong presence across India and internationally, serving clients with diverse certification needs across multiple industries and sectors.

Client-Focused Approach

Dedicated to being responsive and understanding our clients' unique business processes, challenges, and certification requirements.

Seamless Integration

Implementing effective management systems that enhance operational efficiency without disrupting existing client workflows and processes.

500+ Certified Organizations
25+ ISO Standards
50+ Expert Auditors
99% Client Satisfaction

Impartiality Policy

Maintaining the highest standards of independence and objectivity

Our Commitment to Impartiality

At TISO Certifications, we are committed to maintaining the highest standards of impartiality in all our certification activities. Our independence and objectivity are fundamental to building trust with our clients, stakeholders, and the broader certification community.

We understand that impartiality is essential for the credibility of our certification decisions and the confidence that the market places in our certificates.

  • Independence Assurance

    We maintain complete independence from commercial, financial, and other pressures that could compromise our impartiality in certification decisions.

  • Transparent Processes

    Our certification processes are transparent, with clear procedures and criteria applied consistently to all clients regardless of size or sector.

  • Conflict Management

    We actively identify, assess, and manage potential conflicts of interest to ensure unbiased certification decisions at all times.

  • Competent Personnel

    Our auditors and decision-makers are trained to maintain objectivity and impartiality throughout the entire certification process.

Impartiality Safeguards

Organizational Structure

Clear separation of certification activities from any consulting or advisory services

Financial Independence

Revenue sources structured to avoid dependency on any single client or market sector

Decision Authority

Certification decisions made independently by qualified personnel free from commercial pressure

Continuous Monitoring

Regular review of impartiality risks and implementation of appropriate safeguards

Quality Policy

Excellence in certification services through continuous improvement

Excellence in Certification Services

TISO Certifications is committed to providing world-class certification services that meet and exceed our clients' expectations while maintaining the highest standards of quality, integrity, and professionalism. Our quality policy serves as the foundation for all our operations and drives our commitment to continuous improvement.

Our Quality Commitments

  • Continuous Improvement

    We continuously enhance our processes, systems, and services based on client feedback, internal assessments, and industry best practices to deliver superior value.

  • Competence Development

    Regular training and development of our personnel to ensure technical competence, professional excellence, and up-to-date knowledge of standards and regulations.

  • Compliance Assurance

    Strict adherence to international standards, accreditation requirements, and regulatory obligations in all our certification activities and operations.

Quality Objectives

  • Client Satisfaction

    Achieve and maintain high levels of client satisfaction through responsive, efficient, and professional service delivery that adds real value to their organizations.

  • Timely Delivery

    Meet or exceed agreed timelines for all certification activities while maintaining the highest quality standards and thoroughness in our assessments.

  • Performance Monitoring

    Regular monitoring and measurement of our quality management system effectiveness through key performance indicators and management reviews.

Quality Management Framework

Customer Focus

Understanding and meeting customer needs and expectations

Leadership

Strong leadership commitment to quality and organizational excellence

Process Approach

Managing activities and resources as interconnected processes

Improvement

Ongoing focus on continuous improvement and innovation

Accredited Management System Process

Our systematic approach to certification ensures consistency, reliability, and excellence

Certification Journey

Our accredited management system certification process is designed to be thorough, efficient, and value-adding. We follow internationally recognized standards and best practices to ensure that every certification decision is based on objective evidence and rigorous assessment.

1
Application Review

Comprehensive review of client application, scope definition, and documentation assessment to ensure readiness for the certification process and identify any potential issues early.

2
Stage 1 Audit

Initial assessment focusing on management system documentation, internal audit results, and management review processes to evaluate readiness for Stage 2 audit.

3
Stage 2 Audit

Comprehensive on-site audit to evaluate the implementation, effectiveness, and performance of the management system against applicable standard requirements.

4
Certification Decision

Independent review of audit findings and evidence by qualified personnel, leading to an objective certification decision and certificate issuance.

Post-Certification Activities

Maintaining certification integrity through ongoing oversight

Surveillance Audits

Regular surveillance audits conducted annually to ensure continued compliance, system effectiveness, and ongoing improvement.

Renewal Audits

Comprehensive re-assessment conducted every three years to evaluate system maturity and maintain certification status.

Special Audits

Investigation of complaints, significant changes, or other circumstances that may affect certification validity.

Our Audit Principles

  • Integrity

    Honest, truthful, and accurate reporting of audit findings with complete transparency.

  • Fair Presentation

    Objective and balanced reporting that reflects audit findings accurately.

  • Confidentiality

    Strict protection of client information and proprietary data throughout the process.

Value Addition

  • Improvement Opportunities

    Identification of areas for enhancement and best practice recommendations.

  • Performance Insights

    Analysis of trends and performance indicators to support management decisions.

  • Stakeholder Confidence

    Enhanced credibility with customers, regulators, and other stakeholders.